Find out Bigrock or Godaddy is the right choice for YOU!
When you’re scouting online for website hosting solutions, it happens numerous times that you come across a plethora of options.
Even I had gone through the same vicious circle and left bit freaked out.
As new to web hosting industry certainly, you aren’t able to figure out which one would be a great deal for you.
Literally, I too find it pretty hard to decide between two hosting giants Bigrock and Godaddy.
For this, I tried to dig into lots of sources online to get a clear idea about them. As they say, ‘Hard work sometimes pays you off really well’.
After all, partnering with a reliable service provider is indeed indispensable. You can’t just choose any web host as it can have strong magnitudes of impact on your business, which are irredeemable.
Through this post, I would like to throw light on some of the key aspects that you can consider before deciding between the Bigrock and Godaddy- as your service partner.
Let’s get started with a brief introduction about these two service providers.
Side Note: I’m a customer of both Godaddy & Bigrock. I have been using Godaddy to register domain names & to host a couple of my websites. In the case of Bigrock, I’m using their services to register my domain names. I had tried their web hosting services in the past but currently, I am not using their web hosting services. This comparison is based on my current experience with Bigrock’s domain registration services & my previous experience with their web hosting services.
Brief introduction- Bigrock Vs Godaddy
Godaddy journey as web host so far
GoDaddy was established by Bob Parsons.
Erstwhile to GoDaddy, Parsons traded his financial software services company known as “Parsons Technology, Inc.” to Intuit.
In 1997, after taking retirement from work Parsons introduced Jomax Technologies, which later turn out to be GoDaddy Group Inc.
GoDaddy was funded by top venture capital funds from KKR, Silver Lake and Technology Crossover Ventures.
GoDaddy is a publicly-owned Internet domain registrar and popular website hosting service provider.
As per the estimates of January 2016, it has been revealed that GoDaddy is said to have over and above 61 million domain names successfully running, thereby making it the world’s largest ICANN-qualified registrar.
It caters to the requirements of more than 14 million customers and has an employee strength more than 4,000 people. Isn’t that amazing number?
The company has been known to sponsor NASCAR a postseason college football bowl game.
In addition to domain registration and hosting offerings, GoDaddy also trades e-business associated software and services.
Bigrock journey as web host so far
BigRock operates under the flagship of Directi, which was established in 1998 and is widely known to develop ground-breaking mass-market Web Products catering to the requirements of around millions of customers across the globe.
Well, Directi’s rank among the fastest developing businesses around the globe in different industry verticals.
The combined portfolio of Directi businesses mainly comprises of – Interactive and collaboration apps, social networking software, instant messaging, context analysis engines, powerful antispam and antivirus solutions, substantial billing and provisioning platforms, web traffic monetization solutions, online marketing solutions, DNS administration products, Linux and Windows server management software, web hosting control panels and much more.
BigRock is another leading name in the list of web hosting service provider to small-businesses, professionals, and individuals worldwide.
The company’s product portfolio mainly comprises of – domain registration, business-class email services (including anti-spam and anti-virus attributes), web hosting solutions, instant website builder products, e-commerce solutions and digital certificates.
At present, BigRock claims to have over 6 million domains running successfully online and have around 10+ years of experience in latest technology research and development.
Going forward, let’s have a quick run-through of features services and hot deals offered by both the service providers:
Before we dig a bit more about Godaddy & Bigrock, Let’s checkout some hot deals
Godaddy’s Hot Deals:
Godaddy has a featured page for deals. Woah! I was amazed to see the different types of offers given by the service provider. Let’s have a look at each deal one by one:
- Get web hosting + Free domain + 100 emails for 99 INR/month. This is the best Godaddy offer. click here to activate this offer now.
- Now get domain + personal email just for 79 INR/month. Isn’t it a good deal?
- Avail up to 50% off on web hosting services. Check out this deal here.
- Save up to 74% on website builder, 30% off selected new domain extensions and 20% off on email marketing.
- Up to 51% discount on the latest version of MS 365, 67% off on domain-based email, and exclusive 10% off on premium SSL certificates: Check out these offers here.
For more Godaddy promo codes visit here.
Bigrock’s Hot Deals:
Now comes the turn of Bigrock, let’s see what the company has to offer to its customers:
- Deal of the day: Host unlimited website -Starts from @ Rs. 59*/mo. Click here to activate this offer.
- Coupon codes are given to avail exclusive offers on the given below deals:
Note: Bigrock is offering numerous discount coupons to the customers that can be availed by visiting their website.
Featured services offered by both the services providers are enlisted below:
The company has around 100’s of domains from which you can choose any, not to mention prices that they offer won’t even cost you a leg and an arm. Quite affordable! I myself have most of my domains registered with Godaddy.
Bigrock offers Domain Name registration at cost-effective prices all over India.
With every domain, you will get amazing free add-ons like Free Email Account, Domain Privacy Protection, DNS Management, Unlimited Mail Forwarding, Domain Forwarding, Domain Theft Protection, Bulk Tools for bulk registration, Renew or transfer, Easy to use control panel and dedicated Support.
Woo-hoo!! Another best thing is that you can use a coupon code to get website free with every .net domain. I must say Bigrock offer best prices to register or renew .Net domain names.
Shared Hosting services
Godaddy Web Hosting Services:
Godaddy offers shared hosting plans for both Linux and Windows.
Linux web hosting:
The company offers Linux web hosting with one-click provision to install any type of open source website WordPress, Drupal, Joomla and more!
Good news- there is a Sale going on in the Linux plan and you can avail up to 89% off on the plans. Let’s have a quick glance at the plans they offer:
Some of the add-on features of the Linux hosting are:
- 1-click and you can install of 125+ free applications. (WordPress, Joomla, Drupal, Python etc.) Isn’t that amazing deal?
- 1-click and buy additional on-demand resources- CPU, RAM, EntryProcesses and I/O
- 1GB database storage (MySQL Linux)
- 24/7 security monitoring and DDoS protection
- Quick setup for GoDaddy registered domains
- CloudLinux will help you keep your website balanced seamlessly.
Windows hosting services:
Some of the add-on features of the Windows hosting plans are:
- The user will get Windows® Server 2012 R2 under all available plans. WOW!! Apart from this they also provide provision for Microsoft IIS 8.5.
- 24/7 security monitoring and DDoS protection
- 1-click and you can install of 50+ free applications including WordPress, Joomla, Drupal, MYSQL, SQLserver, ASP.net, PHP and much more along with Odin Plesk
- 200MB MSSQL database storage (not included in the Starter plan).
- They provide Odin Plesk control panel.
Bigrock Web Hosting Services:
Bigrock offers four different plans for their shared Linux hosting keeping in mind unique business requirements.
The pricing for each of their plans are as enlisted below :
Some of the add-on services offered by Bigrock under Linux shared hosting are:
- Powered by CloudLinux, cPanel (demo), Apache, MySQL, PHP, Ruby & more
- PHP 5.2 to PHP 5.4, Ruby on Rails, Perl, Python, SSH and MySQL Databases.
- VARNISH Web Acceleration provision that can used to sustain very high traffic and load pages exponentially faster by caching static and dynamic content (Images, CSS, plain HTML, etc)
- 300 applications (WordPress,Joomla, Drupal etc.) installable with one click.
- Distributed DNS infrastructure with unlimited sub-domains and email accounts.
- You can even take advantage of featured attributes such as website stat tracking with AWStats and phpMyAdmin.
- For security, the company also provides powerful tools like FTP over SSL (FTPS), SSH and mod_pagespeed.
Bigrock also offers windows shared hosting services and here are some of the key attributes of its windows hosting are as follows:
Some of the add-on services offered under the category of Windows shared hosting services:
- Best for websites developed using codes ASP, ASP.NET, PHP 5.3 to PHP 5.4, and leverage both MS-SQL and MySQL.
- 300+ applications (WordPress, Drupal etc.) installable within one click.
- Powered by Windows 2008, Plesk (demo), ASP.NET, MySQL, PHP, IIS and more
Tip: You must think about going ahead with Bigrock web hosting provided you are a small business anticipating least amount of traffic. But if you are expecting a high volume of web traffic it’s not for you.
Here is a glimpse of what both the service providers promise of offer to the customers:
Godaddy Security Services:
GoDaddy offers web security services for customers to protect their sensitive information from viruses, hackers, and identity thieves.
You can count on their three different options:
SSL certification: You can secure one website and all its subdomains. However, they offer three different plans under this category and you can choose the best for your requirement. Here are the plans:
Sitelock Malware Scanner: Another awesome security feature as it automatically scans your website and keeps hackers at bay. The basic plans starts from as low as Rs 109/month. That’s quite a dirt cheap price. It scans up to 500 of your website’s sub-pages to instantly find out network susceptibilities and eliminates malware.
Code and Driver Signing Certifications: This SSL certificate is used to sign software installation setups.
Bigrock Security Services:
BigRock provides high sophisticated and secured server with regular server monitoring and health check-up.
You can safely host our website without much fear.
They are well-equiped with all latest Antivirus, Malware, Rootkits Scanning Tools to thwart hacking endeavours on your servers and websites. All the attributes are compatible and value for money.
SSL Certification: Here are some of the plans that company has to offer you:
SiteLock Website Scanning: It helps you protect your website from bots, XSS exploits, CSRF attempts, and SQL Injection attacks. Not only this, SiteLock’s TrueSpeed CDN to make your site run super-fast.
CodeGuard Cloud Backup: It is highly intuitive and works behind the screen. In addition, it also takes automatic backups. Here are some the plans offered by the company:
Note: Both the service providers offer top-class web security services. So, it’s a tie here.
Godaddy’s Server Uptime:
Website network uptime is one of the most critical aspects of a hosting provision.
If your website remains down for long, clients or customers will be unable to access your products or services, which mean huge business loss.
No businessman wants to come across such challenging situation.
Fortunately, GoDaddy is quite reliable and promises to provide up to 99.9% guaranteed uptime.
Data centres for GoDaddy customers are based in the US, Europe and Asia, almost covering more than 70,000 square feet. They make use of redundant UPS power and N+1 air conditioning, fire protection and 24/7 onsite monitoring.
Website hosting customers websites are backed up incrementally at predefined interims, in conjunction with complete backups on a reduced amount of frequent basis.
GoDaddy insists on the very fact that the backups are stored away from the data centre in case of any glitches onsite.
I used a website monitoring tool to track the performance speed of the websites that are hosted on GoDaddy. Here is the result of the test.
During the month I monitored the website hosted with Godaddy received 100% uptime.
Bigrock’s Server Uptime:
BigRock promises to 99.9% of network uptime to their customer.
As per the online research, I have found that BigRock is really doing well in this domain and customers are very much satisfied with services offered by the service provider.
To throw more light on the overall performance parameters, I did some analysis through tools which revealed the following results:
Above is the screenshot of Bigrock’s uptime. In uptime section, both web hosts are doing good and offering uptime as per their promise i.e above 99.9%.
Customer support services:
Godaddy’s customer support:
Definitely, Godaddy is a well-established and renowned name in the hosting industry but I was bit surprised to find that out- they have strong telephone customer support services and not the live chat support.
Here is the briefing of my personal experience:
When I placed a call on a weekday on given support number and spoke to their customer service executive he immediately resolved the issue within a minute time frame. I asked him about the Linux and WordPress hosting services, and my experience was really good. Their executives hold in-depth knowledge and help you in deciding the right service plan.
Update: My recent experience with Godaddy’s customer support was not good. One of my sites is hosted on their Europen data center. Suddenly, it started getting this message “error establishing a database connection”.
Without wasting any more time, I picked up my cell phone and dial their Indian customer support number. Within 2 minutes of wait time, I connected to their support team. The person on the other side was listing to my problem with patience. Below is the error my site was getting.
Within 2 minutes of wait time, I connected to their support team. The person on the other side was listing to my problem with patience. Below is the error my site was getting.
The person on the other side was listing to my problem with patience. Below is the error my site was getting.
The error message clearly shows that the problem was with their database server but they were not ready to admit that. Instead, they suggested me to do some changes in my config.php file. I was on the call for 63 minutes but the problem was not resolved. I didn’t
Instead, they suggested me to do some changes in my config.php file. I was on the call for 63 minutes but the problem was not resolved.
I didn’t make any change on my website (even there was insisting me to do so) because I was confident that the problem is with their servers. After few ours the problem got resolved automatically. It seems their technical team fixed up the server issue.
After few ours the problem got resolved automatically. It seems their technical team fixed up the server issue.
I won’t say their support team is bad but this incident gives me a surprise that why the heck they were blaming my site for the issue instead of admitting that the problem is on their end and they will resolve it.
P.S: My site is still hosted on their servers and working fine.
Live Chat support
After this, I tried to look for live chat support services there but the support service was not available.
It’s surprising literally as how could such a big company not provide live chat support 24*7.
What if a customer can’t speak to them due to any reason and want to find out about the services through chat.
This is what I found on their website:
Bigrock’s Customer Support:
Even, Bigrock team has been quite good in handling customer queries, and they even provide live chat support services but for sales. You need to raise a ticket in case you are facing any trouble in the services offered by the company. Here is also a tie between the two.
You need to raise a ticket in case you are facing any trouble in the services offered by the company. Here is also a tie between the two.
Let’s have a look at the other important factors before going into a conclusion.
Godaddy provides 45 days money-back guarantee in any of its web hosting services.
While on the other hand, Bigrock provides 30 day Money Back Guarantee.
Here in this case definitely Godaddy is a true winner
The company provides standard refund policies in which the amount of product purchased from them will be refunded, provided you cancel the services within the following timeframe:
- Annual Plans – Within 30 days of the date of the transaction
- Monthly Plans* – Within 48 hours of the date of the transaction.
*Monthly Plans include all plans with less than a 1-year term (e.g., 6 mos., 9 mos., etc.)
The company provides a refund within 30 days from the date of purchase of the product.
Godaddy: It is a self-service, but if you need expert assistance that is chargeable.
Bigrock: In the case of Bigrock. The website transfer is also chargable.
Final Verdict: Who is the Winner “Bigrock or Godaddy“?
Both the companies are the best possible options for website hosting services, however, after weighing down each and every point as mentioned above I would certainly recommend people to go ahead with Godaddy.
They are into this business for years and offering top notch services at reasonable cost.
They also offer great offers to all new customers. This web hosting offer is my personal favorite.
In contrast, Bigrock also offers reasonably priced services. For instance, domain prices at Bigrock you may find cheap for the initial one 1st year only after that it won’t be, while Godaddy pricing is affordable even after 1st year (for some services).
All-in-all, I would say Godaddy really got much more to offer on the table, be it great discounts, network uptime or customer support services.