Bluehost Review 2017: Bluehost is one of the oldest web hosting company, established in 1996 by Matt Heaton, known for it quality Web Hosting services. The most popular CMS, WordPress, recommends Bluehost to host WordPress websites. You must have read and hear about Bluehost many times but is Bluehost good enough to host your website? to know the answer keep reading this Bluehost Review 2017. Read this If you’re looking for Bluehost VPS Review.
Bluehost is among top 20 largest web hosting companies in the World, hosting over 1.9 million domains as of now. Back in 2010 the company was acquired by Endurance International Group and later in 2011 its CEO & Founder Matt Heaton stepped down from his post and Dan Handy took over him.
The company has the following services in its portfolio
- Shared Hosting
- WordPress Hosting
- Virtual Private Server (VPS)
- Dedicated Server
- Reseller Hosting
Some Important Things To Know About Bluehost
Network / Server Uptime Agreement
When we buy a web hosting service from any host, the most important thing we look at the uptime guarantee the host is providing. In our personal experience, we have seen that every other host writes 99.9% or even more uptime guarantee on their website but the thing is how many of them meet their commitment. We tried to figure out that how much uptime guarantee Bluehost offer and found the below answer.
On Bluehost’s website, we’ve not found any written up time guarantee. On one of the help page, they’ve written that being a shared hosting provider they also face downtime. The downtime could happen because of many things including activity by our clients, traffic to other sites, hardware failure, to issues like a hard-drive failure and file corruption. They’ve also written that most of the issues they resolved within 15 minutes but in some rare cases, it could take some hours to a day to resolve the issue.
The Money Back Guarantee
When you move to a new host and unsure about the services, we strongly recommend you to check if the host is offering any type of money back guarantee. Bluehost offer 45 days money back guarantee and if you’re not satisfied with their service you can ask for 100% refund. Although they also offer a refund even after 45 days on the pro-rate basis if you’re leaving your hosting agreement early due to server downtime.
This kind of money back guarantee makes you 100% secure because even you’re paying upfront for a longer period to save money, your money is safe.
Customer support is a backbone of any hosting company. Poor customer support can cost you hundreds or thousands of dollars. Bluehost is known for good customer support. At Bluehost, you can get customer support through Live Chat, Phone, or By opening a ticket. If you’re active on twitter, you can also mention @Bluehost with your problem and they’ll reply to your tweet as soon as possible.
Apart from 24*7 customer support they have a well-documented knowledge base that you can refer to solve your basic queries e.g How to upload a website, how to create email accounts, how to install WordPress etc.
We’ve seen most of the people switch host because of two reasons e.g Server Uptime & Server Speed. Based on the feedback we receive from our readers and based on our past experience with Bluehost, we can say that Bluehost provides a better up time compare to other hosting providers. To check its server speed we run a small test and found that Bluehost’s servers are faster compare to other hosting providers like Justhost & Hostgator.
Below is the screenshot of the test.
We run this test on the website http://fkruae.net, which is running on Bluehost server and found that the website load in just 3.44 seconds.
There are very few companies which disclose their server configuration and Bluehost is one of them. They confidently disclose that what server do they use and what hardware does that contain. Below is the screenshot of the hardware and software configuration of a server used at Bluehost data center.
The above image clearly shows that Bluehost uses a very high-end server for their shared hosting services. The server uses 8*16 core processors with 256 GB RAM with 64TB SSD storage (SSD Storage makes read and write process faster from a hard disk).
They also have the latest version of Linux, Apache, and cPanel with all popular software pre-installed.g MY SQL, Python, Ruby on Rails etc.
To give a seamless performance to their customers, Bluehost uses a feature called CPU throttling. CPU throttling simply refers to the process of reducing user’s CPU usage in whenever the particular user is pulling “too much” server resources at one time. This means if any of the customer who’s website is hosted on a shared server at Bluehost start eating up too many resources because of any reason e.g High Traffic, Bluehost will reduce CPU usage for this particular user so that other customer are not suffered. This is indeed a great feature and we’ve seen many of the top hosts has started offering this feature. This not only helps in increasing the uptime but also gives a good customer experience and better speed all the time for all the customers.
Bluehost Plans & Pricing
Before the end of July 2014, Bluehost used to offer only two plans i.e Unlimited & Pro. In August 2014, Bluehost introduced a new plan i.e Starter. This plan is targeted to those customers who just want to host a single website. If you’ve multiple websites and want to save good money, we recommend you to go with Bluehost’s Plus plan where you can host the unlimited website at just $6.95/Month.
If you’re more concerned about your website security, backup and wants to take advantage of hosting in your SEO, The pro plan is the best option for you. The plan comes with a dedicated IP which helps you in optimizing your website for search. It also includes an SSL certificate which helps you secure any transaction happening on your website. The pro plan also includes SiteBackup Pro, which is a premium backup service of Bluehost. The pro plan also allows you to host unlimited websites at a single hosting plan.
All the hosting plans also come with some free advertisement credits which you can use to advertise your website on popular advertising platforms e.g Google, Facebook etc.
As I mentioned above in this article that Bluehost is one of the hosting providers which has been recommended by WordPress official website to host WordPress powered sites. Although the WordPress can be installed in Bluehost’s shared hosting but if you’re serious about your website and wants to go with a specialized WordPress hosting solution, you can count upon Bluehost’s WordPress Hosting which has been optimized to host WordPress websites.
The WordPress hosting solution offered by Bluehost is building on a VPS platform which gives you at least 10X better performance compares to a shared hosting plan.
Bluehost offer 4 different WordPress hosting solutions to meet the demand of different customers.
All plans come with 50% discount for the first month and renewed at the normal pricing from the second month onwards. If you’re new to specialized WordPress hosting and wants to give it a try, we’ll encourage you to go with the Blogger plan, which I personally like and recommends to my readers. The plan allows you to host 5 managed WordPress sites and supports 100 million visits per month. The other plans can also be chosen based on the volume of the traffic you’re expecting on your website.
Although Bluehost is almost two-decade old company but it introduced the VPS hosting service in 2013. The VPS hosting offered by Bluehost is built on cloud technology which gives you increased power, flexibility, and control for your websites.
Bluehost offer 4 different VPS Hosting plans which have been designed keeping a different kind of users in mind. All plans come at 50% discount for the first month and can be renewed at normal pricing. You get up to 2 IP addresses and a free domain name with every pack. Compare to other hosting providers, VPS solution offered by Bluehost is more powerful because their standard plan comes with 2 GB RAM and 2 core CPU which is really remarkable at the price they are being offered.
With Bluehost’s reseller hosting, you can start you own web hosting business. Bluehost offer reseller hosting solutions which are based on the same technology which Bluehost use for their other hosting services.
Bluehost offer 3 different reseller hosting plans. Each higher plans offers you more space and faster transfer speed. You can create unlimited accounts in reseller hosting plan.
You can choose between WHMCS or ClientExec with your hosting package. Using the panel you can create and remove cPanel accounts of your customers, create customized hosting plans and pricing, implement customer service and support features and also can automate the billings.
Bluehost automatically creates daily, weekly, and monthly backups of your entire account that you can restore with a single mouse click if required. It is also easy to move from one solution to another as you grow e.g if you’re a shared hosting solution and wants to move to VPS hosting, you can easily do that.
This Bluehost Review can’t be complete without our final words. You might still be wondering to know if Bluehost deserves your hard earned money? Our answer is yes, Bluehost is one of the most reliable hosting provider out there. If you want a better up time and great customer support at affordable pricing, we strongly recommend you to go with Bluehost.
Bluehost is the best choice for all in one website solution. You can register your domain, host it, create email accounts and also setup backups at one place. So from our side, Bluehost is defiantly a host you can trust upon.